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Knowledge Services Briefing:
Development Opportunities and People News

Knowledge Services Briefing: Development Opportunities and People News
Issue 002 - 16th September 2019


Knowledge for Healthcare Visual Calendar

This visual calendar outlines the Knowledge for Healthcare Priorities, key events and blog topics for 2019-20


Quality and Improvement Outcomes Framework

Webinars to support the Quality and Improvement Outcomes Framework: Following Outcome 1 it has now been decided that the webinars for Outcomes 2 to 6 will be pre-recorded and made available to you to listen to at your own convenience. This decision was based on the feedback obtained following the Outcome 1 webinars. All the webinars will be made available, on the Knowledge for Healthcare blog, in October. We will keep you up to date as the webinars are published.

Documentation: As a reminder the Quality and Improvement Outcomes Framework Documentation is now available on the Knowledge for Healthcare blog. Published on this page is the Outcomes Framework, templates and guidance documentation including a handbook.


Impact Reminder and Update

A number of colleagues have asked for a reminder about the processes for submitting impact case studies, and around vignettes and social cards. Therefore, this blog serves as both a reminder and an introduction for colleagues new to the process.


National Events

HEALER Meeting: Knowledge for Healthcare has identified a need to embed library and knowledge specialists in NHS research, as providers of evidence and as research practitioners. One of the means of achieving this, is to create a research community of practice for health library and knowledge services practitioners. As the first step towards this it is proposed to investigate the possibility of reinvigorating the Health Information and Libraries for Evaluation and Research (HEALER) network. The purpose of this meeting is to explore how best to move this aim forward. A more detailed agenda will be published prior to the meeting. If you would like to attend please book your place here.


Regional Meetings and Events

Meetings and Events in London, Kent, Surrey & Sussex: These forthcoming CPD events are open to all NHS Library and Knowledge Services staff across England. Book now to avoid disappointment! Forthcoming events include a Improvement Outcomes Framework Workshop and a course on Qualitative Appraisal.


Meetings and Events in Midlands and East

ME LKS Twitter Chat: First Midlands and East of England Twitter Chat on Friday 20th September 12:30 to 13:30. We will be talking about Innovation. The questions will be tweeted from Catherine McLaren’s account @cmmclaren but we will also be using the hashtags #MidEastLKS and #MEbestpratices. If you are interested in seeing what questions we will be covering please contact and I will send them out to you. 

Can-Do-Café: Please see details on the Can-do-Café event for the Midlands. This ad contains the programme and booking details. This event is open to ALL library staff. Please only book individual places. There is no limit on the number of staff attending from an individual library but please do not block book places. To book your place please contact Lesley Allen at: As the day focuses on sharing knowledge we encourage people to contribute if they feel able. Please let Lesley know before the event if you would like a few minutes in the session to ‘Share your Career Story’. This would involve speaking for just a few minutes to share your career history. Any further questions please do not hesitate to ask. We look forward to seeing you on the 8th October.

Health Literacy: A chance to explore more about health literacy and the challenges that are faced by a wide range of people when they access healthcare and health information. Further information including dates and how to book is available here

14 November 2019 - Midlands and East of England Network Day - Park Inn by Radisson, Wentworth Street, Peterborough PE1 ABA : Keynote speakers: David Stewart, CILIP President and Head of HEE Library Unit North and Lucie Clough, Fab Ambassador and Senior Improvement and Transformation Manager at Cambridge University Hospitals NHS FT. Please book your place by filling in the booking form.

Forthcoming Meetings and Events in the North: To book a place on any of the events below select the name of the event. If there is no link it means an event is either not yet open for booking, fully booked or bookings have closed. Events are open to all Healthcare LKS staff working across England

24 September 2019 - Trip to British Library - Boston Spa

3 October 2019 - STEMClub Meeting: Dilemmas in decision-making: how evidence informs changing services and systems - Newcastle

28 October 2019 - Library Assistant Study Day: Searching Skills - tbc

4 November 2019 - Library Assistant Study Day: Searching Skills - tbc

8 November 2019 - GDPR - 1 Year On - Leeds

11 November 2019 - Northern Library Managers - Leeds

25 November 2019 - Library Assistant Study Day: Searching Skills - tbc

2 December 2019 - Library Assistant Study Day: Searching Skills - tbc

10 December 2019 - LIHNN Christmas Study Day - Manchester

11 December 2019 - YOHHLNet Christmas Study Day - Leeds

20 January 2020 - Library Assistant Study Day: Searching Skills - tbc

Forthcoming Meetings and Events in the South
NHS South Library & Knowledge Services Conference 2019: To be held on Tuesday 1st October Bristol, We the Curious, Bristol Harbourside: Our annual conference, this year with the theme “a little difference can make a big change”. Ruth Carlyle will be the morning’s keynote speaker, revisiting her CILIP presentation on health literacy, and there will be a knowledge café. After lunch our second keynote speaker will be exploring themes of diversity and inclusion in NHS LKS, and then delegates will have a choice of 6 workshops in two parallel sessions. The full conference programme, together with other details of all NHS South CPD events, can be found on the regional LibGuides site.


External Events

Health Care Libraries Networking Event: To celebrate Libraries Week in 2019, The King's Fund Library will be hosting a free networking event for all library and information staff working in health and care libraries. Come along and experience our walking tour and discover the medical history of the area and then enjoy a drink with colleagues from the sector in The King's Fund bar. To register for this event, please book your place on Eventbrite

First Call for Speakers at the Health Libraries Group (HLG) Conference 2020: For conference presentations, workshops, demonstrations and posters, you can now submit your proposal here. You will need to prepare a summary of maximum 400 words that will be used in the onsite delegate handbook if you are successful. Submissions close 1st October 2019. You will be notified about whether your proposal has made it onto the programme by 31st October 2019. (Please note that we welcome submissions about projects that may not have finished yet, but we do require results to be in by the time the conference takes place).

Register Your Interest for the Health Libraries Group (HLG) Conference 2020: You can register your interest here now to make sure you are the first to know when registrations open in January 2020. You can follow #HLG2020 for updates on Twitter from either @NovusMEM or @CILIPHLG. Sponsorship opportunities are open to book now. For any further information, please contact our event manager Carol Stevenson, of Novus Marketing and Event Management, at


People and Regional Network News

Article by LKS Staff Member: Audio players project helps stimulate people with dementia by Jason Ovens Head of Library & Knowledge Services, Royal United Hospitals Bath NHS Foundation Trust

Northern Lights: The third edition of Northern Lights has been published. Northern Lights is the online blog/magazine by and for the Northern Health Libraries community.

SWB LKS Staff co-author to a national guideline: Nicola Ager, Service Development Librarian is now the co-author of the British Society of Gastroenterology guidelines for oesophageal manometry and oesophageal reflux monitoring.



IFLA's new guide to sustainable development: For anyone wanting to understand more about sustainable development, IFLA's new guide with tips on how libraries can get involved, and get their contributions noticed, may be of interest. This coincides with Sustainable Development Goals Action Week (20-30 September)

Support for Local Authority Public Health Teams: These pages and the resources available from them are presented as part of Public Health England’s remit to work collaboratively and support the wider public health agenda.

The Learning Hub – what will it look like? The Learning Hub will be a powerful new digital platform that will provide easy access to a wide range of education and training resources for the health and care workforce. It is being developed by Health Education England’s (HEE) national Technology Enhanced Learning (TEL) Programme. 

 Next Briefing

Knowledge Services Briefing: General Update will be published on 1 October 2019. If you have anything you would like included please send to by 25 September 2019

Previous Issues

Previous issues of the briefings (last 5 editions of each briefing) are on the Knowledge for Healthcare blog
Knowledge Services Briefing: Development Opportunities and People News - Issue 002 - 16th September 2019