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Library Knowledge Services (North)

Introduction to Knowledge Management


If you need an introductory overview to knowledge management (KM), or want a refresher, then this session is for you. This interactive workshop will explore the basics of KM, how we define it and how we can explain it to our stakeholders. You will reflect on the KM skills that we possess as a profession that can enable us to deliver effective KM in our own organisations. There will also be an opportunity to participate in a KM activity that can be adapted to your workplace.

Following this session, participants will:

  1. Be able to define knowledge and knowledge management (KM)
  2. Understand some of the terminology around KM
  3. Reflect on the existing skills and knowledge they possess to deliver KM
  4. Reflect on optimal knowledge management behaviours and how these can applied in their own organisation

For those working towards CILIP Professional Registration, this session contributes to several areas of the Professional Knowledge and Skills Base (PKSB) including:

  • 2.1 Knowledge management
  • 2.5 Knowledge transfer/organisational learning
  • 2.7 Knowledge sharing and collaboration

The session is aimed at library and knowledge service (LKS) workers with an interest in knowledge management; no previous knowledge or experience of KM is required.

Event Date: 30 January 2020 10:00 AM - 3:00 PM

Closing Date: Bookings closed

Category: Regional CPD Event

Trainer: Victoria Treadway and Helen Outhwaite

About the trainer:

Victoria Treadway and Helen Outhwaite both work in the Knowledge Management team in NHS RightCare (NHS England and NHS Improvement).

Victoria has worked in NHS library and knowledge services since 2004, working alongside healthcare professionals and teams to understand their knowledge requirements and deliver accessible and responsive library and knowledge services. Victoria is also a CILIP Professional Registration Candidate Support Officer.

Helen has experience of supporting the information needs for local and national organisations including a hospital trust, Public Health Observatory and Public Health England. Her interests are effective knowledge sharing behaviours, experience based learning and using technology such as O365.

Location: Room 2.14, HEE Building, Willow Terrace, Leeds, LS2 9JT