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Library Knowledge Services (North)

How to write patient information


This workshop will be specifically tailored to LKS staff who are interested in supporting the production of high quality patient information

The learning objectives for the workshop will enable you to:

  • Be able to write clear, concise text to provide health information for a range of health literacies
  • Understand the importance of case studies and quotes
  • Know when and how to use different tone of voice for different channels
  • Recognise the role of headlines, side heads and pull quotes to break up text
  • Appreciate the importance of user involvement in creating health information
  • Identify the role of evidence in producing health information
  • Understand the role of case studies in producing health information

This workshop will cover the following elements:

  • Writing in plain English - Health literacy, clear and accurate use of language, avoiding the use of superlatives, the difference between absolute and relative risks
  • Word economy - Use of short sentences and paragraphs
  • Tone of voice and use of the active voice
  • Involving users and user testing to check clarity, understanding and tone
  • Interviewing skills
  • Using the patient voice.  The role of case studies and patient stories
  • Sign off and consent
  • Different styles of writing – differing tones and structures of news stories and blogs
  • Making the most of headlines, intros, pull quotes and side heads

Event Date: 28 January 2020 10:00 AM - 4:30 PM

Closing Date: Bookings closed

Category: Regional CPD Event

Trainer: Patient Information Forum Trainers

About the trainer:

Patient Information Forum is the UK membership body for people working in healthcare information and support

Location: The Met Hotel, King Street Leeds