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Library Knowledge Services (North)

The Indispensable Healthcare LKS: designing effective and aligned Business Strategy


Programme Overview: The imperative for the NHS to deliver a more effective and efficient Healthcare System means that NHS Library & Knowledge Services – more than ever – need to demonstrate their integral role in enabling their host and subscribing Trusts to meet their wider objectives.

Developing LKS strategies that clearly demonstrate this co-dependence is an invaluable skill for current and up-coming Heads of Service to master.

In this highly interactive, practical 1 day workshop, we will review and understand what best practice looks like in terms of this critical business skill – and have a go ourselves!

The central aim of this programme is to provide the learning and practise that enables NHS Library & Knowledge Services managers and future managers, to develop a strategy for their services which is both meaningfully joined-up and integrated with the strategy of their host Trust(s) or organisations and the KfH framework. Upon leaving this event you will be able to:

  • Decode your Trust’s key documents to understand the strategic intent behind them
  • Understand how to write a strategy for your LKS which encompasses the requirements of KfH, whilst hitting the right notes for the Trusts you support (alignment).
  • Understand and review best practise within NHS LKS around developing a powerful, concise and aligned strategic ‘plan on a page’
  • Consider how you could adapt ‘balanced scorecard’ thinking to create a meaningful and tangible set of impact measures


Target Audience: Both existing Heads of Service and library professionals who are looking to upskill in preparation for eventually transitioning to a Head of Service role


Event style: This event will be fast-paced and highly interactive, with lots of opportunities for practise, group discussion, reflection, reviewing excellent and up-to-date case studies…..and more practise!


Feedback for this NHS LKS Strategy Masterclass 2016

“Thank you very much. The training was outstanding – the most useful course I have been on for a very long time”. NHS LKS Head of Service. North West

Event Date: 3 March 2020 10:00 AM - 4:30 PM

Closing Date: Bookings closed

Category: National CPD Event

Lunch Available: Yes

Trainer: Amanda Stearn

About the trainer:

Location: The Met Hotel, Leeds