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Library Knowledge Services (North)

Library staff working from home: opinions vary and lots to consider

Like most health libraries, and in line with government advice to work from home where possible, my service adopted some remote working during the first COVID-19 lockdown in April 2020. On the whole, we adapted well to working from home – we took issues with technology, pets or children in our stride, and remained very productive. However, following some recent staff changes we felt it was right to review our working patterns and explore what might work better in the future. At the end of February, we conducted a very basic email survey of library colleagues to gauge some views on what was happening elsewhere to help inform our working from home patterns moving forward.…

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A new PHE service for Local Authority Public Health teams in the North of England

As Knowledge and Evidence Specialists in the Surveillance team, our remit is to support Local Authority Public Health (LAPH) teams primarily with evidence relating to COVID-19 response and recovery. We will also be on-hand to provide a library service to LAPH teams who do not have access to library support via an existing agreement with another library, or who do not employ an information specialist ‘in house’. Carly will be looking after the North East, Yorkshire & Humber regions, and Tanya will focus on the North West, working together where there is any crossover.…

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CILIP Conference Reimagined 2020 - Conference Report

Last year was one of ‘reimagining’ and adapting when circumstances are not ideal, and of course the CILIP Conference was no exception. Having only begun my role in health libraries in late March 2020, I was absolutely delighted to receive a YOHHLNet Bursary for November’s CILIP conference, an event that I have always been keen to participate in but never previously managed to attend. Unlike previous years (but maybe setting the precedent for several years to come), instead of getting to head off merrily on a train to some far flung destination (or Manchester), and spend break times chatting over complimentary coffee with librarians from near and far, I attended the CILIP Conference from the PC in my bedroom.…

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Apprenticeship reflections of a library newcomer

I began my apprenticeship in customer service not long after starting a new role as a library assistant in March 2019. The library assistant job is completely different to my previous roles so I had to learn it pretty much from the very beginning. In my previous role my job was to assist patients. Switching to the library meant that now was to help staff. Around two months after starting my new role, I was offered the opportunity to do an apprenticeship. The objective of the apprenticeship was to get me to a point where I could perform my role with confidence and accuracy.…

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My apprenticeship experience

I have recently completed a Libraries, Archives and Information Services Level 3 Apprenticeship. As I started my apprenticeship in late 2019, it was delivered as a Framework; however the course has recently been replaced by a Library, Information and Archive Services Assistant apprenticeship standard. Due to the change this post will focus on my experience of completing an apprenticeship, rather than the content of the course itself.…

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Inducting and training a new senior library assistant whilst working remotely in a pandemic

In March this year, a long established senior library assistant in my team is due to retire. We are a Trust in financial special measures, the site libraries in our Trust only have the capacity to hold one staff member behind the counter areas and ensure social distancing. The question is, how am I going to induct and train a new staff member if there can only be one person on site at any one time?…

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Redeployment reflections from northern LKS staff - part 2

During 2020 many LKS staff across the North rapidly mobilised into a variety of roles across their organisations to support the response to the Covid-19 Pandemic. In the second of 2 articles, 9 of these staff reflect upon their experiences and share their advice for anyone considering redeployment.…

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Redeployment reflections from northern LKS staff - part 1

The article below is the first of two in which LKS staff from across the north reflect upon their redeployment experiences. “I went in as ops manager and have never done that before and [it] wasn’t library related. We looked after the whole patient journey from an admin point of view from admission, discharge, and the patient flow.” Steve Glover: redeployed as Duty Ops Manager, NHS Nightingale North West…

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Redeployment reflections from northern LKS staff - introduction

Organising accommodation bookings for the hospital, coordinating, and distributing donations, operating a COVID-19 hotline, screening staff and patients on arrival to protect those at high risk, fit mask testing, working in the Nightingale hospital, or supporting staff welfare efforts managing bids to improve staff spaces were some of the roles our library and knowledge service (LKS) colleagues from across the North took on in 2020.…

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The last 20 years with David – a personal view.

In the year 2000, thankfully, we all survived the ‘millennium bug’ that was going to see off Y2K (as it was called).  The World Wide Web was about 10 years old and becoming known as the internet; Internet Explorer was about to launch as version 6.…

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