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Library Knowledge Services (North)

The impact of library news during the COVID-19 pandemic

Prior to the pandemic the library at Lancashire Teaching Hospitals Trust produced a monthly newsletter of about four pages with information on library resources, outreach and staff news. The newsletter goes out to several hundred staff; recipients generally sign up to receive it when they join the library. Once we entered the first lockdown the library staff were working from home and it was decided the library news should be fortnightly to keep users informed about the latest service developments. We had been taking it in turns to edit the newsletter but I volunteered to become the sole editor.…

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The Leeds Teaching Hospitals NHS Trust Library & Information Service update June 2021

In common with services everywhere, the service we have been able to provide over the past year has been coloured by the Trust’s response to COVID-19 and the guidance around that. The physical service was provided from the Library & Evidence Research Centre at Leeds General Infirmary, with staff coming into LGI on a rota to maintain safe minimal staffing, and working from home the rest of the time. We managed to maintain five-day opening for much of the year, but dropped to three days for March and April 2021, and are now back up to four days a week. Alongside the physical service we promoted electronic access, continued to deliver our literature search and enquiry services, and moved training over to remote delivery.…

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A Whole New World

No one can deny the devastating impact of COVID-19, and the effect this has had on the NHS. The library environment has adapted with the introduction of sanitation stations and the installation of screens and individual pods. Where possible, services have become virtual and social media has become a vehicle for communication and engagement with colleagues.…

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Service update for Public Health Resource Centre (PHRC), Leeds

Since September here at the PHRC we have continued to work collaboratively within our team and the wider Public Health workforce in Leeds to carry on delivering as much of our service as possible whilst keeping our library closed to visitors. Since you last heard from us Sally and Sadaf have been in the Resource Centre both together and separately as restrictions evolved and changed. We’ve certainly noticed a steady increase in enquiries and collections of resources, including most recently health models which we’re really pleased to be loaning out again. Our team continues to facilitate, and plan Want to Know More About sessions several times a month. WTKMA webinars have been incredibly popular, made all the more so by being recorded and available after the original ‘live’ session. We’ve had webinars on the Covid-19 vaccine, bereavement, child safety and physical activity to name a few and we have plenty more coming up, they’re included in this playlist https://bit.ly/LPHTfilms…

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Leeds Community Healthcare Update

The library space, along with the rest of the 2nd floor at Stockdale House (our Trust HQ) was officially opened in March 2020 – one week before everyone get sent to work from home. We had at least benefitted from the summer 2019 refurb for several months before lockdown occurred.…

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Digital Library Induction via PageTiger during the Covid-19 pandemic

Before the changes in working norms due to the Covid-19 pandemic, the library service at Barnsley Hospital NHS Foundation Trust (BHNFT) was proactive in introducing new members of staff to library services during the formal induction process. The library was represented during corporate induction and library staff worked with departments to deliver tailored induction in the library for certain staff groups. But from March 2020, the trust ended all face-to-face training and induction to limit social contact as a consequence of the pandemic, resulting in a requirement to deliver virtual inductions. This case study presents how the library service approached this, by creating an interactive library induction leaflet via PageTiger.…

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Mid Yorkshire Hospitals NHS Trust Library and Knowledge Service: Our Covid Year and a bit…

Since the first lockdown, the one that seems like it happened in another age but in fact was just a little over 12 months ago, we have almost normalised a working environment influenced by the idea that you are and others will be subject to the possibility of infection, that people going about their daily business are a danger to one another. This environment is set to continue.…

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Service update for Keyll Darree Library

If you had told us in early 2020 that we would be able to run our library from home we wouldn’t have believed you. Thankfully the last year has been a great one for growth (although we’re hoping to be back in situ soon!)…

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