This has been an extremely busy year for the service at East Lancs Hospitals NHS Trust. In March 2019, Abbas Bismillah, our new Head of Library and Knowledge Services took up post 




To ensure that our customers had easy access to resources, we developed our website to give staff and students a much broader range of information, including links to online study skills

Take a look at our revamped library website with easier to navigate pages.

  • Quick links to the most requested pages and popular resources
  • View our library facilities and meet the team
  • Focus on your specialty or profession with our Knowledge Centres
  • See the latest library news
  • ELHT staff publications and improvement news
  • Online study skills



Thanks to a successful bid to HEE, we refurbished our Library IT Suite with a new carpet and new seating.

  • More spacious
  • Extra study space
  • Study booth
  • Adjustable desks for wheelchair use
  • 18 computers



We reviewed our Current Awareness Services and implemented a much wider range of bulletins:

  • Do you want to keep up to date?
  • Would you like to receive the latest news on a subject area that you are interested in?
  • Then why not let the library Service do the hard work for you.
  • Please tick the bulletins that you wish to be alerted to on our online form

We are pleased to say that currently we have over 3000 signups



We no longer charge for ILL or Library Fines and the results have seen better use of our resources with fantastic customer feedback.



This has been a fantastic success. We have seen many students and staff from a variety of health disciplines requesting training.



From April 2019, we offered Reflective Reading Clubs. LKS staff, students and our NHS staff have facilitated sessions. Some of these sessions have been attended by up to 14 staff/students.





We took out a successful subscription to BMJ Learning. We recognised that CPD funding has seen some cutbacks and so to ensure that all our staff has access to quality resources, we took out a 1 year subscription. Uptake has been very good and feedback exceptional.



East Lancashire Hospital NHS Trust (ELHT) held their annual Health & Wellbeing event at Royal Blackburn Hospital on Wednesday 22nd May 2019. It’s a full day event where there are lots of information stands and activities promoting services including Quit Squad -smoking cessation, electric bikes, Unison, walking activities to name a few. The Trust library service has always taken the opportunity to attend these events and promote our wellbeing resources to support staff; however, this year it was done slightly different.

The newly appointed Head of Library and Knowledge Services at ELHT, Abbas Bismillah had recently met with Adele Karwat, Service Manager: Libraries and Archives (Public Health and Wellbeing at Blackburn with Darwen Borough Council) and together discussed how our staff, patients and members of the public could be supported in obtaining the health and wellbeing information. The H&W event seemed the ideal opportunity for BwD libraries to join us and showcase what both of our services could offer



We decided to use our LMS, Heritage to record and showcase all the published literature from NHS staff    





In September, we appointed a full time Clinical Librarian. Previously, this post was part time but due to the success of the team, we were successful in putting forward a business case to increase our staffing. Patrick Glaister was appointed as Clinical Librarian. It is pleasing to note that we have recorded the highest return for literature searches at East Lancs Hospitals NHS Trust. In addition to this, Patrick has been supporting and facilitating journal clubs at the trust with huge success.

We now provide an extensive training programme that aims to develop staff and student research skills.



The Education Directorate reviewed the induction programme that we provide for all our students. LKS now has a slot at induction and Head of Service, supported by the LKS team has presented and demonstrated the many resources that we have. The uptake of this is more staff and students registering and using our services.  Of particular note are our Physician Associate, Advanced Clinical Practitioners, OTs, nurses and students.



Abbas Bismillah
Head of Library and Knowledge Services
East Lancashire Hospitals NHS Trust

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